Home » Frequently Asked Questions

Question: Where are your salons located?

Answer:

Our salons are located in Perth , Mullaloo , Floreat and now  our newest salon COMO

Question: How much is postage for Products?

Answer:

Skindeep delivers Australia wide using Australia Post.
For standard delivery we charge a flat freight and handling fee of only $8.80 per order regardless of how many items you purchase in a single transaction.

However spend over $180 in one transaction and we will waive the freight and handling fee!

Question: Can I purchase a Gift Voucher?

Answer:

Yes! You can purchase a cash voucher which can be used at any one of our 3 salons, or alternately you can purchase a voucher for a specific salon's treatment.

Question: I work (or live) in the Perth CBD. How much is Postage?

Answer:

Skindeep are happy to announce FREE delivery for clients located within the Perth CBD.

At checkout, standard postage will be added to your total, however do not be alarmed. Once your order is process and you enter your details (including delivery address), standard postage will no longer apply. A confirmation email will be sent to your inbox stating $0 postage.

Question: How much is postage for Gift Vouchers?

Answer:

Skindeep are happy to provide FREE postage for all gift vouchers.

Question: What products does Skindeep use and recommend?

Answer: We use a wide range of products that compliment each other , correcting your skin concerns and pampering you soul.

Question: Priori

Answer: The next generation science-based skincare. The key ingerdient in Priori is idebenone, an age defying, bio engineered, patented, multi functional superceautical molecule that works overtime to keep the cause and effects of skin aging in check. The strongest available antioxidant with EPF (environmental protection factor) of 95.

Question: MD Formulations

Answer: Now a world renowned premium skincare brand available in over 40 countries worldwide. MD Formulations is a number one choice among skincare professionals and skin savvy consumers. MD Formulations has a reputation for pioneering the lastest scientific breakthroughs and patented technologies. They provide a wide range of products containing AHA's, BHA's, Vitamin A, antioxidants and botanicals to meet all requirements to correct and maintain all skin concerns. 

Question: Decleor

Answer: Renowned for taking a holistic approch to aromatherapy and phytotherapy, Decleor is a luxurious beauty and spa skincare collection that harness the power of pure essential oils and potent plant extracts.

Question: Ilcsi

Answer: Looking to mother nature for ingerdients to create age-old herbal remedies for skin health. Ilcsi's skincare range contains high concentrations of the finest quality, organic herbs, fruits and vegetables hand-picked at just the right seasonal time to preserve their potency.

Question: Vitaman

Answer: Recognising the need to have a range of mens grooming products, Vitaman has formulated an effective, straight forward product line rich in potent ingerdients from Australia's indigenous wild and uncultivated fruits, herbs and plants. 

Question: Id Bare Essentuals

Answer: The first company to create a makeup line completly formulated with crused minerals from Mother Earth. Id Bare Essentuals is a makeup and a skin treatment all in one, complementing all skin types.

Question: True

Answer: With Australia having the highest rate of skin cancer in the world and sun exposure being the number one cause of skin aging True have developed a range of broad spectrum sunscreen moisturisers that meet the stringent requirements of the Australian Cancer Foundation yet doesn't block the pores or leave your skin a greasy mess. 

Question: Napolean

Answer: A fashion makeup with a range of products and colours to create your ultimate glamour look.

Question: How will I know what treatments and products are best for me?

Answer: Skindeep prides itself in training of skin concerns and product knowledge. We offer all clients a thorough skin consultation and using a Visia Complexion Analysis system. This allows us to analyse and record your skin's condition to not only determin required treatment and product but also follow it's progress. Our goal is to formulate the best and most practical treatment plan to treat your skin concerns.

Question: What conditions can be treated with IPL?

Answer:

Unwanted hair, sun/age spots, freckles, hormonal pigmentation, facial veins, rosacea, sundamage and fine lines.

Question: Can IPL treat all hair colours?

Answer: IPL hair reduction is most effective on darker hairs although all hair can be treated providing the hair is darker than the surrounding skin.

Question: Can IPL treat all areas of the body?

Answer: Yes, providing the skin/hair is suitable. We can not treat eyelids.

Question: Can i return to work straight after an IPL treatment?

Answer: Generally it is fine to return to work especially if treating hair, however some clients choose not to if they are prone to swelling. The effects of a photo rejuvenation treatment may be concealed with a mineral make up.

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MULLALOO
Skindeep Medi-Spas
Shop 5 Mullaloo Plaza
Koorana Road, Mullaloo
Western Australia 6027
T. (08) 9307 6998
T. (08) 9307 8150

PERTH
Skindeep Medi-Spas
Shop 4 Central Park Building
777 Hay Street, Perth
Western Australia 6000
T. (08) 9226 2997

FLOREAT
Skindeep Medi-Spas
117 Birkdale Road
Floreat
Western Australia 6014
T. (08) 9387 5414

COMO
Skindeep Medi-Spas
Cnr Labouchere Rd., & Preston St.
Como
Western Australia 6152
T. (08) 9368 0829